Last updated: March 16, 2026
Prody uses a limited number of third-party service providers ("sub-processors") to help deliver our product analytics service. Each sub-processor listed below may process Customer Data as part of their role in supporting the Service.
We evaluate the security practices of every sub-processor before engagement. We will update this page whenever a sub-processor is added or removed, and will notify customers with active Data Processing Agreements at least 30 days before engaging a new sub-processor.
| Sub-Processor | Purpose | Data Processed | Location |
|---|---|---|---|
| Anthropic | AI processing — generates Prody Signal explanations (batch), powers the Ask Prody assistant (interactive chat), and runs the Correlation Discovery engine | Aggregated event metadata, analytics context, and natural language queries. No raw PII is sent unless included in event properties by the customer. | United States |
| Railway | Cloud hosting — application servers and PostgreSQL database infrastructure | All Customer Data (events, users, accounts, health scores, metadata). Encrypted at rest and in transit. | United States |
| Resend | Transactional email — verification emails, welcome emails, and account notifications | Recipient email addresses and email content. No product analytics data is sent to Resend. | United States |
| Cloudflare | DNS management and marketing site hosting (Cloudflare Pages) | DNS queries and static marketing site assets. Cloudflare does not process Customer Data from the application. | United States (global edge network) |
Prody does not use any third-party analytics services (Mixpanel, Amplitude, Segment, Google Analytics), advertising networks, data brokers, or customer data platforms. Your data stays between Prody, its hosting provider, and Anthropic (for AI features). That's it.
If we add a new sub-processor, we will update this page and notify all customers with active DPAs at least 30 days in advance. If you object to a new sub-processor, you may terminate your agreement as described in our Terms of Service.
For questions about our sub-processors or data processing practices, contact us at privacy@prody.com.
For our full privacy practices, see our Privacy Policy. For security details, see our Security page.