Prody exists so you can spend 10 minutes reviewing proactive signals instead of an hour digging through your CRM. Health scores show who's at risk. Signals tell you why. Ask Prody gives you answers without leaving your workflow.
Open Prody, filter by your name, see red/yellow/green. That's your morning.
Most CSMs won't build funnels or retention curves. They don't need to. Ask Prody in plain English and get answers backed by real usage data. The AI understands accounts, owners, firmographics, health scores, and signals - it picks the right data automatically.
Ask Prody understands CS language because it has access to:
Every morning, Prody tells you which accounts need attention and which ones are improving. Act on a signal, and Prody tracks whether the account recovered - closing the loop automatically.
Good news signals give you something to talk about in QBRs. "Your team's adoption grew 40% this quarter" is a conversation starter, not a pitch.
Open Prody, filter by your name, and see your entire book of business in one view. Five components computed nightly - activity, breadth, engagement, trend, and recency - combined into a 0-100 score. Improving and declining badges show momentum at a glance.
Set CS-specific goals and track them over time. Goals show up in your dashboard and are queryable via Ask Prody. When leadership asks "how is the book doing?" - you have a number, not a feeling.
Impact tracking closes the loop:
The platform is built. The integrations are next.
Signals delivered to the right channel or DM'd directly to the CS owner. No more logging in to check what happened overnight.
The same 60-endpoint AI, available as a slash command. Query your accounts without leaving Slack.
/prody which of my accounts need attention this week?/prody what happened with Initech last week?Want early access to Slack integration? Let us know →